Postage, Packing and Shipping Information

Postage and Packing: The Art of Safeguarding Secondhand Vinyl

For vinyl enthusiasts, the journey of a record from shelf to sleeve is as vital as the music within. At Planet Earth Records we understand that every crate-digging treasure deserves to arrive unscathed, ready to spin in pristine condition. Our commitment to secure vinyl shipping is rooted in decades of experience as both collectors and merchants. Whether you’re hunting for a scarce jazz gem or a classic rock LP, we ensure your record reaches you with the same reverence as it left our hands. Let us delve into how we blend meticulous care with modern logistics to deliver your cherished finds. 

Postage: Meticulous, Tracked, and Trustworthy

We believe that fast and secure shipping is the cornerstone of a satisfied customer. For UK orders, we offer free postage on every purchase, from a single 45rpm single to a stack of box sets. Your records are dispatched within 48 hours of payment, with a confirmation email sent to you that includes your tracking number and order details. For international collectors, postage costs are calculated at checkout based on your location, ensuring transparency. 

Our tracked vinyl delivery leverages trusted couriers like Royal Mail, with real-time updates so you can follow your record’s journey. For overseas orders, we customize packaging to meet stricter transit demands, ensuring your LPs survive long-haul voyages just as safely as local deliveries. 

Shipping Costs: Value Beyond the Price

While cost is a concern for any buyer, we prioritize safe & secure vinyl shipping over cutting corners. UK orders enjoy free, fully tracked delivery, eliminating hidden fees. For European and global destinations, our system calculates postage based on weight and destination, but rest assured, every penny is invested in protection. 

Are you purchasing multiple records? Our bulk order shipping options allow you to combine purchases for cost efficiency, without sacrificing care. Each LP remains individually wrapped and placed in high-quality mailers with cardboard stiffeners.

Postage / Shipping Costs
 

UK - Free Postage On All Orders.

Europe / Worldwide - Postage is calculated within the shopping cart depending on your location.

 

Despatch Information: Swift and Transparent

Order placement is just the first step. Once paid, your vinyl enters our streamlined despatch process. Most items are shipped within two business days, with mail order delivery speeds that balance urgency and caution. Expect a confirmation email as soon as your package leaves our stockroom, complete with tracking details. 

For rare finds or bulk requests, we maintain a responsive team to address delays or provide personalized updates. Our mail order delivery despatch system ensures you’re never left in the dark — literally — about the whereabouts of your order. 

Packaging Methods: The Science of Safeguarding LPs

Vinyl is as delicate as it is durable, and our packaging methods reflect this duality. Every record is extracted from its original sleeve to prevent seam splits, a common hazard in transit. It’s then placed in a polythene sleeve and encased in a professional LP mailer — a thick, corrugated card envelope reinforced with cardboard stiffeners that absorb shock and resist bending. 

Here’s a snapshot of our best way to ship vinyl protocol: 

• Corner Protection: Stiffeners across both ends shield the most vulnerable points. 
• “Do Not Bend” or “Fragile” Labeling: Clear warnings to postal handlers deter mishandling. 
• Layered Insulation: Addional stiffeners are added for fragile or high-value items. 
• Mailer or Box Secured, Not Stuffed: Multiple LPs are housed in individual polythene sleeves before being placed into the mailer or box to minimize friction.

These steps are industry-standard, but we treat them as non-negotiable.

Protection Promise: Graded for Quality, Guarded for You

Every record in our inventory is strictly graded using our detailed condition guide. From Mint to Very Good, you know exactly what to expect. But grading isn’t just about transparency — it’s part of our protection promise. A well-preserved record is less likely to sustain damage, and our pre-shipment checks ensure it’s played, cleaned, and visually inspected for defects. 

We take pride in our fragile vinyl packing approach. Satisfaction is not just guaranteed; it’s our legacy. 

Shipping Options: Tailored for Every Collector

Whether you’re a casual listener or a seasoned archivist, our shipping options cater to all needs. For the UK, free delivery is standard. Items are normally despatched within 48 hours. For international buyers, we prioritize reliable courier services such as Royal Mail.

Want to save on postage? Combine shipping allows you to add multiple records to a single order, reducing per-item costs. Just note: each vinyl record remains individually protected, so no skimping on safeguards, even in bulk. 

Our "Peace of Mind" Return Policy

We know that vintage vinyl is more than just music — it’s a piece of history. That’s why we’ve designed a return process as curated as our collection. If your record doesn't meet the high standards you expect, we're here to make it right.

• 30-Day Satisfaction Guarantee: You have 30 days from the date of delivery to ensure your new addition is exactly what you wanted.
• The "Play-Grade" Promise: Every vintage record is graded conservatively. If you receive a record that is defective or doesn't match our description, we’ll provide a full refund.
• Hassle-Free Process: Simply contact us to start your return. We provide clear instructions and timely updates so you’re never left wondering about the status of your refund.
• Safe-Return Shipping: We recommend using our original professional-grade "no-bend" mailers for any returns to ensure the vinyl stays in its graded condition during the trip back to us.

Looking for more details? Visit our Full Returns Page for a step-by-step guide on how to package your return and our standard terms.

Final Spin: Your Turntable Awaits

At Planet Earth Records, safe & secure vinyl shipping isn’t a slogan — it’s a practice etched into every step of our process. From professional record mailers to seam split protection, we treat your records as extensions of our own collection. So, whether you’re adding to your curated shelf or rediscovering the crackle of analog warmth, order with confidence. 

Place your order today and experience the gold standard of mail order delivery — where every record arrives not just intact, but ready to soundtrack your next favorite moment. Turn up the volume on peace of mind.